Thanks for shopping at Simba Crafts. As with any shopping experience, there are terms and conditions that apply to transactions.  By placing an order or making a purchase at Simba Crafts online store, you agree to the terms set forth below along with the company's Privacy Policy.

Terms and Conditions in short

This page contains the terms and conditions. Please read these terms and conditions carefully before ordering any products from us. By ordering any of our products, you agree to be bound by these terms and conditions

  • By placing an order at Simba Crafts you warrant that you are at least 18 years old (or have parents' permission to buy from us)
  • All personal information will be handled by Simba Crafts as responsible for the information.
  • Payments and shipping costs are recognized before confirming the purchase.
  • Any credit card information is transmitted over secure SSL encryption and is not stored.
  • The price applicable is that set at the date on which you place your order.
  • All products remain Simba Crafts’ property until full payment is made.
  • Local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
  • Simba Crafts reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Simba Crafts has the right to cancel the order and refund any amount paid in the best way and also notify the customer of equivalent replacement products if available.
  • You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Return address can be found under the the contact information section.

Sales and Refund

Return policy

We ultimately believe you will be thrilled with the products you purchase from Simba Crafts. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, please review the following terms related to returning a product.

-For any undamaged/unused product, simply return it with the original receipt and original packaging within 14 days of the date you receive the product.

-If the item is returned within this time frame, we’ll exchange it or offer a refund based upon the original payment method.

-In case of a refund, neither the original shipping cost nor the return shipping cost will be repaid.

Payment

-All products remain Simba Crafts property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.

-If you are under 18 years old you must have parents' permission to buy from Simba Crafts.

-All transfers conducted through Simba Crafts are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.

Order Acceptance/Confirmation For Online Purchases

-Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Simba Crafts' acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order.

-Simba Crafts online store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Simba Crafts cancels an order after you have already been billed, you will be refunded the billed amount.

Pricing and Price Reductions/Corrections

-With regards to pricing, Simba Crafts reserves the right to change prices for products displayed at the online store at any time, and to correct pricing errors that may inadvertently occur.

-Should Simba Crafts reduce its price on any branded product within 14 calendar days from the date you receive your product, feel free to contact us to request a refund or credit of the difference between the price you were charged and the current selling price.

-To receive the refund or credit you must contact Simba Crafts within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events (such as Black Friday or Cyber Monday) Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

Shipping and Delivery

Please review the Shipping & Pickup page to learn about how and when you will receive the products you purchased from the Simba Crafts online store. Since the actual delivery of your order can be impacted by many events beyond Simba Crafts’ control once it leaves our facilities, Simba Crafts cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth and fast delivery.

U.S. Sales Only

Simba Crafts online store accepts orders from billing addresses within the United States and most U.S. territories. Simba Crafts does not sale products outside of the U.S.

Product Availability and Limitations

Given the popularity or supply constraints of some of our products, Simba Crafts may have to limit the number of products available for purchase. Simba Crafts reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Simba Crafts confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Simba Crafts will cancel the order and refund your purchase price in full.


Privacy Policy

Your privacy is important to us and thus we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

What personal information we collect.

-When you purchase a product or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, and contact preference.

How we use your personal information

-We use the information to help us deliver products and services, the credit assessment, for loss prevention and anti-fraud purposes.

-We may use your information to send important notices such as communications about purchases and provide you with offers and information on our catalog to you.

-We may also use personal information for internal purposes such as research to improve Simba Crafts' products, services and customer communications.

You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or respond to any questions you may have.

-You have the right to inspect the information held about you. You always have the right to request Simba Crafts to delete or correct the information held about you.

-The information you provide will not be shared with other third parties. 

Privacy Questions

If you have any questions or concerns about Simba Crafts privacy policy or data processing please contact us.

Simba Crafts may update its privacy policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated privacy policy.


Website Terms of Use

These Terms and Conditions of use apply to the Simba Crafts website located at www.simbacrafts.com. The site is the property of Simba Crafts and its licensors.

By using the website, you agree to these terms of use:

-Simba Crafts reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes.

-Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

-As long as you comply with these Terms of Use, Simba Crafts grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. 

Content

All text, user interfaces, visual interface, photographs, trademarks, logos, artwork, including but not limited to the design, structure, expression, “look and feel” and arrangement of such content, contained in the site is owned and controlled by Simba Crafts and is protected by copyright, trademark laws.

Your use of Site

-You may not probe, scan or test the vulnerability of the Site or any network connected to the site, nor breach the security or authentication measure on the Site or any network connected to the Site.

-You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

-You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Simba Crafts on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

-You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Simba Crafts or others.

Privacy

Simba Crafts Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. Simba Crafts Privacy Policy is as stated above. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Indemnity

You agree to indemnify and hold Simba Crafts, its officers, directors, employees, and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Simba Crafts by any third party due to or arising out of or in connection with your use of the Site.

Disclaimers

SIMBA CRAFTS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. SIMBA CRAFTS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST SIMBA CRAFTS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Simba Crafts reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

The information contained in this web site is subject to change without notice.

By accepting the Simba Crafts Conditions, you agree to the above.